Question 1

What is your MOQ?

Accepted Answer

Stock models start from 1 unit and mixed orders are welcome; custom OEM items are negotiated per model, typically from 50-100 units.

Question 2

What are your lead times?

Accepted Answer

Stock items dispatch within 24-48h; custom sampling takes 3-7 days and mass production depends on the model and quantity.

Question 3

Can I order samples?

Accepted Answer

Yes - sample orders are welcome at wholesale pricing. Sample shipping is at cost, or deducted from your first bulk order.

Question 4

What OEM/ODM services do you offer?

Accepted Answer

Logo printing, custom packaging, pre-programming, exclusive colors and full private-label units, tailored to brand clients.

Question 5

How do shipping and payment work?

Accepted Answer

Air, sea and courier with export documents; payment terms are agreed per order with common international methods.

Question 6

What about warranty?

Accepted Answer

Every unit is tested before shipping, backed by a 12-month warranty with free replacement on batch issues.